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Do I need to register to place an order?

On the Ragno.eu website you can complete your order also through the guest mode, without registering your data.

I forgot my password. How do I recover it?

Forgot your password? Don’t worry! Click on the menu item called Account, located at the top right. In the space for entering your password you will find the words "Forgot your password?", click and proceed with the instructions provided.

Can I subscribe to the newsletter?

Sure! Subscribing to our newsletter is the first step towards a world of exclusive opportunities and engaging content. By registering you will become part of a passionate community, where you can receive exclusive content and be updated on the latest

How can I unsubscribe from the newsletter?

We would like to inform you that you can unsubscribe yourself from our newsletter. Open the last newsletter you received and scroll down to the bottom, where you will find the following: "Click here if you no longer want to receive our e-mail". By cl

How do I create a Ragno account?

Click on Create your account, enter requested personal data: name and surname, email address, password. After submitting the registration form, you will receive a confirmation email to the address provided.

The password reset link does not reach my email address. What should I do?

If the email is not in your Inbox, check the "Spam" folder and make sure your inbox is not full. If the email does not appear, contact us using the customer care form.

I placed an order as a guest. Can I add it to my account?

Sorry, this option is currently not available.

Can I cancel my account?

If you wish to cancel your account, please contact us by clicking on the customer care form.