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How do I return my order?Updated 3 days ago

What you ordered doesn’t satisfy you or you changed your mind and you want to return it?

To access the section dedicated to returns, please click on the link below: 

Access the section dedicated to returns

The costs of the first shipment arising from your choice to return the products are our responsibility.

Following the request, you will then receive detailed instructions on how to book the outlet with TNT.

We remind you that, in order for returns to be accepted, the items must be intact, never used and equipped with the original labels and packaging.

In addition, it is important that the products are returned in one shipment within 14 calendar days from the date you notified your decision to withdraw.

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